Question 1

What areas do you service?

Accepted Answer

We proudly provide junk removal services to all of New York City's boroughs, including Brooklyn, Queens, Manhattan, and Staten Island, as well as all of Long Island (Nassau and Suffolk counties).

Question 2

How does your pricing work?

Accepted Answer

Our pricing is based on the volume of your junk, measured by how much space it takes up in our truck. We offer free, no-obligation quotes upfront, so you know the exact price before we begin any work. There are no hidden fees.

Question 3

How do I get a quote?

Accepted Answer

The fastest way to get a quote is to text a photo of your items to us at 347-455-1741. You can also call us or email us with a description of the items you need removed.

Question 4

Do I need to be home for the pickup?

Accepted Answer

Not necessarily. If the items are located outside (e.g., on your driveway or curb) and we can access them, we can complete the job without you being there. We can process payment over the phone.

Question 5

What types of junk do you take?

Accepted Answer

We take almost anything non-hazardous, including furniture, appliances, electronics (e-waste), mattresses, construction debris, yard waste, hot tubs, office equipment, and general household clutter.

Question 6

Are there any items you don't take?

Accepted Answer

For safety reasons, we cannot accept hazardous materials. This includes items such as paints, chemicals, solvents, asbestos, oil, and gasoline.

Question 7

Do you offer same-day service?

Accepted Answer

Yes, we offer same-day and next-day service whenever possible. We recommend calling as early in the day as you can to secure a spot.

Question 8

How far in advance should I book my appointment?

Accepted Answer

You can book anytime, but scheduling 1-2 days in advance helps ensure we can accommodate your preferred time slot, especially for larger jobs.

Question 9

Is your junk removal service eco-friendly?

Accepted Answer

Absolutely. We are committed to protecting the environment. We donate usable items to local charities and recycle as much material as possible, including metal, paper, and electronics, to minimize what goes to the landfill.

Question 10

What happens to my junk after you pick it up?

Accepted Answer

We sort every load to identify items that can be donated or recycled. Items in good condition are taken to donation centers, recyclable materials go to the proper facilities, and only the remaining true junk is taken to a licensed disposal facility.

Question 11

Are you licensed and insured?

Accepted Answer

Yes, JunkRemovals.com is a fully licensed and insured company. Our teams are professional and trained to operate safely and respectfully on your property.

Question 12

Can you remove items from inside my house or apartment?

Accepted Answer

Yes! Our team does all the work. You just point to the items you want gone, and we'll safely remove them from anywhere on your property, whether it's the basement, attic, or a 5th-floor walk-up.

Question 13

Do you handle commercial or office cleanouts?

Accepted Answer

Yes, we provide full-service cleanouts for offices, retail stores, warehouses, and other commercial properties across our entire service area, including Manhattan and Long Island.

Question 14

What are your hours of operation?

Accepted Answer

We operate 7 days a week to accommodate your busy schedule. Our customer service team is available by phone and text during standard business hours.

Question 15

How can I pay for the service?

Accepted Answer

We accept all major credit cards, cash, and checks. Payment is processed only after the job is complete and you are fully satisfied.

Question 16

Do you provide junk removal services in Manhattan?

Accepted Answer

Yes, we are experts in navigating Manhattan. We handle junk removal from apartments, high-rises, and commercial buildings throughout the borough.

Question 17

Can you handle a full estate cleanout in Brooklyn?

Accepted Answer

Yes, we specialize in compassionate and efficient estate cleanout services in Brooklyn and all other boroughs. We can clear out the entire property, from furniture to personal effects.

Question 18

Do you remove construction debris in Queens?

Accepted Answer

Yes, we offer fast and reliable construction debris removal for contractors and homeowners throughout Queens, helping to keep your job site clean and safe.

Question 19

Is hot tub removal available in Long Island?

Accepted Answer

Yes, our team is fully equipped to handle hot tub demolition and removal across all of Long Island, including both Nassau and Suffolk counties.

Question 20

What if I have more junk than I mentioned in my quote?

Accepted Answer

No problem. Our team will assess the additional items on-site and provide an updated, all-inclusive price before starting any work. We only proceed with your approval.

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